Order Information

Due to precautions being taken to prevent the spread of COVID-19, both at our warehouse and also with carriers nationwide, Cat Person orders are experiencing delays.

Our warehouse has taken measures across their facilities to reduce headcount so as to minimize contact, and ensure their employees' health, as well as the health of our customers. The result of these safety precautions is a delay in order fulfillment. Depending on when your order was placed, you can expect it to be fulfilled within 5 business days.

Your order will ship with FedEx Smartpost, and may experience additional delays associated with FedEx service disruptions. You can read more about how FedEx is handling the impact of COVID-19 around the world here: https://www.fedex.com/en-us/coronavirus.html

We appreciate your patience as we work to prioritize the health and well-being of our essential workers, our customers, and of course, your cats. If you need assistance with your order, please email us at hello@catperson.com and we'll be sure to help you out.